Shipping Information—Jennifer’s Goodies Galore
Enjoy fast shipping at wholesale prices and enjoy your discount wholesale craft supplies and fashion accessories without the wait or breaking the bank!
Our goal at Jennifer’s Goodies Galore is to help our valued customers in the DIY crafting and wholesale hair hairbows and accessories industry to purchase amazing, quality craft supplies in the easiest, most efficient, and affordable way possible. Your time and money is important, so we take every effort to provide passionate customer service and fast shipping to eliminate the common hassles of online wholesale craft supply shopping. No matter where in the world you are, we will deliver your craft supplies and hair accessories to you in a timely manner, exactly as promised on our website. Here is our basic shipping information, but don’t hesitate to contact us with further questions!
Our Basic Shipping Policies & Information
All online craft supply and fashion accessories orders are shipped within 1-3 days. If ordering leather sheets that I print in house, those orders can take up to 5 days before shipping. Business hours do not include weekends or holidays. Please contact us directly for more information if you need your order expedited or for overnight shipping.
First class mail can take 2-8 days to arrive. IF YOU DID NOT PAY FOR PRIORITY SHIPPING and your package is lost I WILL NOT REPLACE OR REFUND YOU until USPS states the package is lost. If you received tracking information then I shipped your package and it is now in the hands of USPS and they are responsible, not me.
LOCAL CUSTOMERS: All orders are done in the order in which they are received. There is still a 1-3 day process time. You will receive an email once your order is ready for pick up. Just because you are local does not mean your order will be ready the same day you ordered. Please wait for the email that it is ready. Thank you
UPS does NOT ship to P.O. Boxes, so please ensure your shipping information includes a street address.
Jennifer’s Goodies Galore is not responsible for the package once it has been turned over to USPS. If there are any questions or concerns about your package after it has been shipped, please contact the post office for any assistance or tracking questions.
International Shipping Information
We are proud to provide fast shipping for our diverse customers throughout all 50 states and to countries across the world. Please keep in mind:
Customs payments are the responsibility of the buyer. Please be aware that your country may hold your parcel at customs for several weeks. Jennifer’s Goodies Galore cannot expedite the customs process and therefore will not be held responsible for shipping delays due to customs. Jennifer's Goodies Galore wants to ensure the shipping experience is easy and stress-free for ALL clients, no matter where they are located. However, unfortunately due to strict regulations and processes beyond our control, when shipping between the US and other countries, item shipments may be delayed or lost. We cannot be held responsible for items lost during shipping. For inquiries regarding lost items, please contact a customs representative. I will not refund an order because custom is holding your package. Once the package is received in your country I am not longer liable and again will NOT refund. YOU MUST CONTACT USPS OR YOUR COUNTRIES POSTAL SERVICE TO LOCATE YOUR PACKAGE.
I DO NOT KNOW HOW LONG PACKAGES TAKE TO ARRIVE TO YOUR COUNTRY. WITH COVID EVERYTHING IS TAKING MUCH LONGER.
Fill out our “Contact Us” form for any further questions regarding our shipping information and policies or international shipping protocol. We want to make your experience a great one with our easy, fast shipping!
Return Policy—Jennifer’s Goodies Galore
Although we’re confident you’ll be beyond satisfied with your online wholesale craft supplies and wholesale hairbows or accessories purchase, Jennifer’s Goodies Galore offers a convenient refund and return policy to further satisfy your peace of mind. Our goal at Jennifer’s Goodies Galore is to help our valued customers in the DIY crafting and wholesale hair hairbows and accessories industry to get exactly what they want in an easy and stress-free manner. Your satisfaction is our top priority, so we take every effort to provide superior customer service with our accommodating refund and return policy. We want you to be confident in our online wholesale craft supply shopping process. We offer refunds and returns for nearly all our wholesale craft supplies to make sure you keep coming back to us fully satisfied. We’re not happy until you are!
Our Comprehensive Returns & Refund Policy
We take pride in our wholesale craft supplies, headbands, and hair accessories. taking great care in ensuring all products are shipped exactly as they appear on our website. If, for any reason, you are less than 100% satisfied with your purchases, we have convenient return policies and refund policies to resolve any online shipping or product issues.
- If an item is out of stock or I am short something on your order you will be given an in-store credit.
- Any order over $50 will be subject to a 20% restocking fee
- If you are unhappy with your online craft supply purchase, please contact us within 3 days of receiving your package. You are responsible for paying to have the items shipped back to me. Any damage incurred during the shipping process is not the responsibility of Jennifer’s Goodies Galore.
- We thoroughly inspect our products carefully for defects before shipping. If the package/items are damaged during transit, please contact the USPS.
- If you receive your item, and decide it doesn't work for you, you may return the item at your expense. Once I have received the item back I will refund you for the product, but not the shipping.
- There are no refunds, exchanges or returns on leather printed in studio. If you ordered the wrong product and want a refund (before I ship) there is a 50% restocking fee. This is to cover the materials I used to already print your order and my time.
- There are no refunds, exchanges or returns on clearance items or any items purchased on sale.
- If an item is lost by a mail service then a refund will be granted when the mail service considers the parcel lost.
- Unauthorized returns will be returned to sender (buyer) and refunds will not be granted.
- As we have no control over the package once it has been shipped, we highly recommend adding shipping insurance and signature delivery confirmation to your order.
- ***DUE TO HYGIENIC REASONS, NO RETURNS OR EXCHANGES ARE ALLOWED ON ANY HEADBANDS OR HAIR BARRETTES***
Contact Jennifer’s Goodies Galore for any further specific questions regarding our return policy or refund policy, and these questions will be address immediately by our customer service department. Refunds and returns may be granted on a case-by-case basis.